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Organizational Restructuring
USPS Ad Hoc Reorganization
Committee
November 30, 2021
Our current
organizational structure of Squadrons, Districts, and National leadership was
created decades ago when we were a much larger organization and we needed a
hierarchical configuration for communication and coordination. Today however,
total membership is much smaller, there are fewer Squadrons/Clubs and Districts,
and telecommunications is far more advanced. Some Districts are no larger than
Squadrons, Districts are consolidating, and too many Squadrons/Clubs dissolve
each year. Commensurately, the number of educational courses completed
continues to erode. A contributing factor is that our modus operandi has
not kept pace with how today’s boater learns, interacts with others, and depends
on technology. As a result, we are challenged to recruit and retain members.
The Board
of Directors has created a geographically diverse ad hoc group under the
leadership of NXO Craig Fraser including David Allen, Allan Bombard, John
Crawford, Bob David, Myles Gee, Paul Mermelstein, and Ralph Ziegler. This
committee presented ideas for restructuring America’s Boating Club at the
Virtual Annual Meeting in February 2021, the Governing Board meeting in
September 2021, the DEO online meeting in October 2021, and at various District
conferences this Fall. As a work in progress, feedback was solicited and
continues to roll in.
Predictably, there is some
concern from members who enjoy participating in District and/or national
activities and worry that we will lose that social interaction. Committee
members understand; we have the same experiences and have made friends in our
own Districts and at national events. It pains us to contemplate major
organizational change, but we also recognize the following facts:
·
Over 90% of our
members have no relationship with, or interest in, District or national
activities. They are served by their Squadrons/Clubs and want localized
education, boating activities, and social interaction.
·
It is from this
90%+ that we continue to lose most members. In fact, over half of all
new Squadron/Club members leave within two years of joining.
·
Every District
has seen significant declines in both membership and courses taught.
·
Very few
Districts have the resources to help squadrons/clubs stem the losses.
·
Over 25% of
squadrons/clubs have less than 25 members and do not have robust
programs. |
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We are
carefully considering a range of major organizational and functional changes to
improve the delivery of services in order to attract and keep members. We
recognize that changing the organizational structure alone will not suffice. We
also need to increase the volume, efficiency, quality, and communication of
educational, boating, and social programs that we provide to our members. Our
goals are to:
·
Increase the
attraction of America’s Boating Club for both member recruitment and
retention
·
Meet the needs of
members to keep them satisfied and engaged
·
Preserve and
strengthen squadron/club capabilities to serve their members
·
Bolster the
capabilities of local Squadrons/Clubs to market and teach boating
education
·
Where necessary,
directly provide education to individual members such as cyber-members
and Squadron/Club members who do not get adequate education locally
·
Increase
opportunities for members to participate in boating events and social
activities
·
Reduce red-tape
and bureaucracy to streamline services, administration, and coordination
·
Improve
communication to Squadrons/Clubs and to all members
We
recognize that, by definition, boating events and social activities must be
localized. Active Squadrons/Clubs should be free to offer what they and their
members want. However, many Squadrons/Clubs do not boat much anymore and social
activities are often limited to dinners and other gatherings. From our market
research, member exit surveys, and common sense, we know that we need to have a
much higher level of boating events and social activities to attract and keep
members satisfied. Consequently, any organizational change must supplement
local Squadron/Club event planning and the conduct of boating and social
activities in locales that conveniently interest participants.
There is a
range of options for addressing reorganization potentials, each with their pros
and cons, including:
·
Do nothing
·
Rely on
Districts, but allow more freedom
·
Eliminate
Districts and provide services directly from National to local
Squadrons/Clubs and to individual members
·
Consolidate
Districts into about a half dozen regions with new systems and
procedures that will integrate and synergize both national resources and
local Squadron/Club leadership
·
Some combination
of the above
The
Reorganization Committee continues to work on this challenge and evaluating
options. We have prepared a needs assessment survey that will be sent to all
members in order to obtain direct input and better evaluate where we need to
improve and what we need to change. We will incorporate this data along with
feedback and suggestions that continue to arrive. Additionally, we will examine
how we do business, current processes and systems, resources, and organizational
functionality. Subsequently, we will determine and recommend the most
appropriate course of action for review by the BOD and appropriate committees,
before presenting to the Governing Board for approval. The work continues; stay
tuned.
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